Frequently Asked Questions
Everything you need to know about your Fur Jaden experience.
What is the typical delivery timeline for my order?
Most orders are processed within 24 hours and delivered within 3-5 business days depending on your location.
What is your return and exchange policy?
We offer a 10-day easy return and exchange policy. Items must be unused, in their original packaging, and with all tags intact.
Do Fur Jaden products come with a warranty?
Yes, all our bags and accessories come with a 1-year limited warranty covering manufacturing defects.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.
Are your products made from genuine leather?
Fur Jaden focuses on high-quality, cruelty-free vegan leather and premium fabrics designed for durability and style.
How can I track my shipment?
Once your order is shipped, you will receive an email and SMS with a tracking link to monitor your package in real-time.